General

General

• Contact noah

  Here to lend an ear! If you have any questions or queries about our services, our boxes or your delivery, please do no hesitate to contact us.
  
  You can catch us by email (hello@noahsbox.com), live chat or fill out a form on our contact page. We're always excited to hear what you think!

• What is a Starter Kit?

  A Starter Kit is a Box jam packed with everything you need to start your next endeavour! From Home mover Kits, to Student Kits and Hobby Kits, our Starter Kits are a collection of carefully curated boxes filled with all the necessary items for getting those First Steps Covered.
  
  Designing a vibrant new kitchen? Moving into university halls? Or maybe you have your eyes set on becoming the next star baker? Noah has a Kit for it all.

• Payments

  All our payments are made through Shopify and Paypal. We currently accept the following payment methods:
  
  Credit & Debit Cards
  Visa
  Mastercard
  American Express
  Discover
  Paypal
  Apple Pay (Safari & iPhones only)
  Google Pay (Chrome only)
  
  Your payments are 100% secure with us. (For more information on how we look after your cyber security, check out our section on data protection.)
  
  If you are having problems placing an order, don't hesitate to get in touch with us via email or live-chat, and we can create a customised order for you. Through this method, you will receive an email with a Link that has everything already filled out for you and you only have to enter your payment details on our secure and encrypted payment page.

Delivery & Returns

Delivery & Returns

• How long does delivery take?

  Free Delivery to selected countries. 3 - 5 days.
  
  Order Cutoff at 2pm from Monday to Friday.

• Refunds

  There’s no hidden extra costs for returning your goods within this time window - we promise!
  
  We will refund you 100% of the price as long as the items have been unused (taking them out of the Box to inspect them is obviously fine!).
  
  We are dedicated to provide top-notch service at Noah's Box. So please let us know if you have any queries about our return/refund process!
  
  We even offer a 30 day return window as we know that 2 weeks is often not enough!
  
  Your refund will be processed on the original payment method used to place the order, within 10 days of us receiving your returned items.
  
  If you used a debit card, you should see the money in your bank account within 3 working days. This can take a little longer for credit cards, and you should see your money return within 7 working days.
  
  Paypal can take up to 2 working days
  
  If payment was made using our financing option, the money will typically be refunded within three working days. However, it may take a little longer.

• How much does delivery cost?

  3 - 5 days delivery.
  FREE Delivery for selected countries.
  Order Cutoff at 2pm from Monday to Friday
  
  Free Delivery:
  
  Austria
  Belgium
  Czech Republic
  Denmark
  France
  Germany
  Italy
  Luxembourg
  Netherlands
  Poland
  
  DELIVERY - €5
  
  Greece
  Hungary
  Spain

Kitchen Kits

• What's in The Head Chef Kit?

  The crème de la crème of kitchen essentials; The Head Chef Kitchen Kit. Curated with everything you need for perfecting those cooking and hosting skills.
  
  Deck out the dinner table
  Sixteen pc crockery dinner set in a colour of your choosing, including: 4 dinner plates, 4 side plates, 4 bowls and 4 mugs, all made from our ceramic stoneware.
  
  Sixteen pc Stainless Steel cutlery set for four people.
  
  Kitchen Covered
  5 Piece Forged Aluminium Cookware Set, featuring a toughened forged aluminium body with ergonomic soft-touch handles. The set features 2 saucepans, measuring 18cm and 20cm, and 2 frying pans measuring 20cm and 24cm, and a casserole pan. All oven safe to 260°c.
  
  Premium kitchen utensil set in nylon with stainless steel handles, featuring: masher, slotted turner, slotted spoon, serving spoon, ladle, stainless steel and silicone tongs, wooden spoon, wooden spatula and stainless steel kitchen gadgets (box grater, pizza cutter, can opener, peeler, garlic press and waiter's corkscrew).
  
  3pc Knife Set featuring 1x Bread Knife (12” / 33cm), 1x Chef knife (13” / 34cm) and 1x Utility knife (9” / 23cm) all made from stainless steel. Chopping Board made from Acacia Wood.
  
  Bowl & Colander Set featuring 1x 3L Mixing Bowl and 1x Colander with a space saving nestable design.
  
  Stainless Steel Sieve & glass measuring jug.
  
  Three kitchen tea towels and a double ended oven-glove
  
  Non-Stick Baking & Roasting Trays including 1x Baking tray (37 x 25 x 1.8cm) and 1x Roasting tray (38 x 30.5 x 5.5cm).

• What's in The Sous Chef Kit?

  Discover your inner chef with our Sous Chef Kit. You’ll find all the essentials you were about to spend 4 hours in Ikea searching for, delivered to you for free.
  
  Dining Table decked out
  Sixteen pc white porcelain crockery set, including: 4 dinner plates, 4 side plates, 4 bowls and 4 mugs.
  
  Sixteen pc cutlery set for four people.
  
  Kitchen Covered
  Full set of kitchen tools in nylon and stainless steel including: spatula, slotted spoon, slotted turner, solid spoon, masher, ladle, mixing spoon, corkscrew, peeler, can opener, flat grater, 2 pairs of scissors, pizza cutter.
  
  Features: Each utensil has hanging a loop and an ergonomic handle with a chrome effect detail, allowing for easy storage and comfortable grip.
  
  Three pc pan set, with 2 saucepans measuring 18cm and 20cm and a non-stick frying pan measuring 24cm. Suitable for all hobs including induction.
  
  Bowl and Colander Set which includes 1x 3L Mixing Bowl and 1x Colander, with a nestable design.
  
  Three pc knife set, including a chef's knife, utility knife and pairing knife. All three are made from stainless steel, for a quick and easy clean.
  
  Chopping board made from FSC-Certified Bamboo wood.
  
  Kitchen Cloths
  Three tea towels to tackle the dishes
  
  Double ended oven-glover for all the hot goodies

Jesmonite & Terrazzo

Jesmonite & Terrazzo

• How long does the Kit last (unopened)?

  9 Months

• How long does the Kit last once opened I.e pigments?

  9 Months

• How much time will I need to make my Jesmonite creation?

  Give yourself about 3-4 hours in total. This includes creating terrazzo chips and also allowing your piece to set. It’s worth noting we do advise you leave you final piece for 24 hours but unless you like watching paint dry, you won’t be needed whilst it does its thing. 
  

  This craft is a really nice project to set aside a day to do, that way you can take your time with each step and get even more creative.

• How long do I need to spend on sanding my piece?

  This depends on the mould you have chosen! Sanding does require a little elbow grease, especially if you are revealing terrazzo chips in your design. 
  

  If you have opted for a marbled effect on any of your pieces, you won’t need to do much sanding at all. Facepots and Shells only require the bottom to be sanded which takes about 5-10 mins. 
  

  If you’ve opted for terrazzo chips then it will take you a while longer. For coasters, tealights or trays you can spend about 1 hour sanding, but that depends on how visible you want your chips to show. The process does take time but the end result is really rewarding.

• I’ve done terrazzo chips in my design, but I can’t see them?

  If you haven’t yet sanded your piece, then that might be why you can’t see them. You will need to sand your design in order for the chips to show through – keep going with 80 grit sandpaper to see them.

  The other option is you might not have added enough chips into your mixture. Always aim to add about 20-30% chips of your total amount and you should have enough to show through.

• Can I use something else instead of baking paper when making terrazzo chips?

  Yes you can! Cling film works well too, but make sure you wrap it around a wooden chopping board otherwise it can move around and you need a flat steady surface to work from.

• Are all the tools (e.g. sanding paper) needed included in the Kit?

  Nearly all of the tools are included in the Kit for you, so you can easily get making at home! The Kit includes plastic gloves, paper cups, mixing sticks and sandpaper for you to use. You will need to grab a couple of bits from your home -- digital scales, protective plastic sheet (like a bin liner) a bowl of water and some baking paper for the chips.

• Why is my piece a different colour now that it’s dry?

  Wet materials often have a more vibrant colour to them and can dull down a little once they have fully dried. To bring out a more vivid version, you can seal your piece using a small amount of coconut oil or beeswax, buffing it into the surface with a soft lint-free cloth.

• I’ve scratched my piece while sanding, what should I do?

  Grab your 220 grit sandpaper and go over the scratch with a small amount of water, this should smooth out the scratch nicely. When working on your sanding, always have a bowl of water handy and keep the paper and piece wet as this reduces scratches.

• I have colour pigment on my clothing, how can I remove it?

  Colour pigment is a form of ink, and will leave a stain on clothes. When making your piece it’s always advised that you wear an apron or an old tee and protect any surfaces around you.

• What do I do if my Jesmonite mixture is too thick?

  As long as you have followed the guidelines and added the correct amount of liquid this shouldn’t happen. If it does, you can simply add a little more Jesmonite liquid to the mixture and it should loosen it up. Just add about a teaspoon of liquid to start with and see how you go. 

  If you have left your mixture for some time, it might have begun to set and you will need to add more liquid and start to pour into your mould before it completely sets.

• Is it safe for children?

  All of the materials use in this kit are non-toxic and safe for people who are pregnant and children. The materials are made from natural derivatives, making them very safe to handle. It's important to note that materials used should not be ingested or inhaled. The Kit is suitable for children aged 12y+, and requires adult supervision whilst using as it is not a toy.

• Is it safe to use while pregnant?

  All of the materials use in this kit are non-toxic and safe for people who are pregnant and children. The materials are made from natural derivatives, making them very safe to handle. It's important to note that materials used should not be ingested or inhaled. The Kit is suitable for children aged 12y+, and requires adult supervision whilst using as it is not a toy.

• How many pieces can I make?

  You can make up to 9 pieces depending on the mould you choose. Each kit has a re-usable mould and enough materials to make enough pieces to adorn your home with or give as a gift to someone. 
  

  - Coaster Kit: You can make up to 5 hexagonal coasters and up to 4 round coasters

  - Tealights & Tray Kit: You can make up to 3 sets - one set is 1x tealight holder and 1x tray

  - Shell Kit: You can make up to 8 shells

  - Facepot Kit: You can make up to 4 facepots

• How long does it take for terrazzo chips to set?

  Once you have spread your terrazzo chips out on your baking paper, you can leave them to set for 20-30 mins. If it’s a hot day it might be a little less and if it’s a cold day, it might be a little more. Jesmonite gets hot whilst drying, so wait until it is cold and hard to touch.

• How long does it take for my piece to set?

  Once you have poured your mixture into the mould, you want to allow this to set for 40-60 mins. If it’s a hot day it might be a little less and if it’s a cold day, it might be a little more. Jesmonite gets hot whilst drying, so wait until it is cold and hard to touch. Once you have sanded your piece, leave it for a further 24 hours to ensure it’s fully set.

• How many moulds come in the kit?

  That depends on the Kit you choose! 

  - Coaster Kit has 1x Hexangonal Mould and 1x Round Mould

  - Tealights + Tray Kit has 1x Oval Tray Mould and 1x Tealights Mould

  - Facepot Kit has 1x Facepot Mould

  - Shell Kit has 1x Shell Tray Mould

• Can I order additional moulds?

  Yes you can! If you fancy getting a little more creative, then you can order either a Coaster Kit Mould, Tealights + Tray Kit Mould, Facepot Kit Mould or a Shell Kit Mould.

• Can I use Terrazzo chips in the Shell or Facepot mould?

  It's not reccomended that you include chips within these moulds as you need to sand the piece to reveal the chips and this can sand away the definition on both. However, this is your creation so if you fancy trying it out then you can!

• Can I add multiple chip colours in one piece?

  You absolutely can! When you're making your chips you can divide your measurements into 2 or 3 and make different colours. Doing this really makes your piece look popping.

• Should I store my Jesmonite liquid and powder at a certain temperature?

  You would need to store the Jesmonite powder and liquid between 5 degrees and 25 degrees. It's important to not let the liquid freeze so avoid keeping it in very cold temperatures.

• Can I speed up the setting time by applying heat or cold?

  It’s recommended that you leave the pieces to complete their reactions and dry naturally for the piece to be fully set. On a hot day, your Jesmonite mixture will start to set quicker so you will have a little less working time.

• What is Terrazzo?

  Terrazzo is a style of stone work that dates back to 18th century Venice, Italy. The Venetian stone masons would place marble fragments next to each other in a mortar or concrete base. They were then sanded and polished to make the speckle pattern that we see today.

• Can I wash the silicone mould?

  Yes you can! You can use warm soapy water to wash your silicone mould and then you can re-use it again to make another creation.

• Can I use the mould with other materials (i.e resin)?

  As the moulds are made of silicone they have lots of uses. You can absolutely use them for epoxy resin.

• My piece is broken -- can I fix it?

  We know the feeling of heartbreak! There are a couple of things you can do to save your piece and bring it back to life. 

  You can place the broken piece back into the mould, make some more Jesmonite mixture and pour it into the other half. Leave it to set for 40-60 minutes. This will create a really quirky design and is a great way to salvage a broken piece. 

  Use the Japanese Kitsungi method! Using epoxy resin or super glue, you can stick your pieces back together. Just before the glue fully dries, add some gold dust or glitter. You’ll have a really cool design once it’s dry. 

  Always make sure your piece is fully set before removing from the mould. You should leave your piece to set for 40-60 minutes and it should feel cold and hard to touch.

• Which colours work well together when mixed?

  The possibilities are kind of endless when it comes to mixing colours. It’s great to take inspiration from nature, books, magazines, food and things we see around us as some of the best colour combinations are often right in front of us. 

  Often contrasting colours work really well together. For example, cobalt blue and mustard yellow, or pale minty green and a vibrant coral. Other combinations that work really nicely in Terrazzo design are graded colours so you could have a really rich yellow base, with a sunshine yellow, sherbet lemon and pale cream chips in it. 
  

  Looking for more inspiration? Why not check out our blog on this!

• How much colour pigment should I use?

  The golden rule with colour pigments is that a little goes a very long way. Always start with a tiny amount (one small drop) and build up to the colour desired. You can always add more but it’s very hard to adjust if you add too much too soon.

• Do I need to seal the piece with anything?

  Sealing is always a great option to bring out the final colours, and add a slightly water resistant finish to it. You can buff a small amount of coconut oil or beeswax into the surface of your piece using a soft lint free cloth. Start with a little amount and gradually work up. 
  

  You want the piece to absorb the oil and for there to be nothing left on the surface. You can also use furniture polish or paint a clear varnish over the top to give it a high gloss finish.

• Will it break if I drop it?

  Yes, treat it like a ceramic piece, it’s durable but not indestructible.

• Is this the same as resin? I've been concerned using resin as it's toxic

  The good news is that Jesmonite is non-toxic and super-safe to use. The ingredients are made from natural derivatives and water-based which means they are not toxic to handle. It also makes them an eco-friendly and sustainable material, so they are kinder to the environment.

• Can I use my Jesmonite piece as a candle holder?

  You sure can! You can use the Tealights as a holder for small candles, or you could use the coaster or tray to place candles on top of.

• Can you mix the terrazzo chips into oven bake or air dry clay?

  Due to the baking process that oven clay goes through, it is not recommended that you mix the two materials. Whilst you can add terrazzo chips into your air dry clay, as you do not sand it, you won’t be able to see the chips properly.

• What size is the mould?

  All of the moulds are different sizes! If you would like to know the dimensions, please check the product details.

• Can I use my Jesmonite piece to serve consumables?

  It is not advised that you use Jesmonite Terrazzo to serve food and drinks in. If your piece is not sealed, it is not waterproof and can absorb any moisture or food debris that comes into contact with it, therefore it is not advised.

• What should I do if I get Jesmonite mixture on my skin?

  Don't worry, this will easily come off your skin! You can wash it off with warm soapy water. We recommend using the gloves provided in the Kit when you are making, this avoids getting too messy and getting any on your skin.

Pottery

Pottery

• How do I use air-dry clay?

  Air-dry clay is easy enough to get to grips with. Cut off a chunk of clay from your block (using the wire tool) and knead a little before you start to make easier to shape.
  
  The clay will harden over time when exposed to air, but don't stress, it does keep moist for quite a while so you don't have to rush your sculpting masterpiece.
  
  If the clay starts to dry out during use and you can see cracks or flakes, it can be reworked by adding a little water with a damp finger (but not too much to avoid cracks forming as the clay dries).
  
  If the clay becomes too wet and sticky, let it dry out a little in the air before you continue.
  
  If your creation takes a little longer than planned, you can work with your clay over several days by keeping it moist under a damp cloth in a plastic bag.
  
  When drying, the clay will shrink a little (up to 12%) so if the size of your finished work is important, go a little bigger when making.